Overview

SunSystems Collect provides you with a debtor management system for flexible account handling, with superb credit management and debt collection facilities.

It delivers thorough analysis of debtor days and cash flow, close monitoring of debtors and the ability to track collection quickly and easily. Key features enable you to:

• Save time spent on administrative tasks
• Assess a client's payment behavior before reviewing their credit limit
• Maintain a complete history of your dealings with an account
• Automate collection diary notes & follow-up tasks
• Streamline your collection process
• Maximize your first pass yield in the collections function
• Increase your cash flow

Using SunSystems Collect means you can reduce Days Sales Outstanding to improve cash flow, while minimizing your collection costs. Use our online calculator to provide an assessment of the improved cash flow potential for your business by clicking here.

Accessing debtor information

SunSystems Collect enables you to record and inquire on key aspects of debtor information, to quickly identify offending debtors and provide improved cash flow analysis. It provides:

• Maintenance of unlimited contacts, addresses and categories
• Debtor re-aging according to user defined bands
• Statistical summaries by account to improve understanding of debt situation
• Fully definable status flags
• Days Sales Outstanding (DSO) reports
• Full analysis and reporting
• Full multi-currency and euro compliance

Full drill down capability enables staff to access supporting information to make faster decisions, while encouraging customers to reduce outstanding debt - e.g. by making payments by installment. SunSystems Collect delivers:

• The ability to view source financial transactions and allow installment payments
• Automated transaction status updates
• Drill down to view and reprint original transaction
• Web enabled functionality (iCollect)

Streamlining collection activities

By streamlining collection activity through improved task management and automation, the system ensures that relevant information is delivered when and where needed. This delivers efficient processing and a reduction in debtor days, using the following facilities:

• Listing of tasks by collector, action required or diary dates
• Tracking of future activity by user or by action
• Storage of collection documents, letters, spreadsheets, etc, in a debtor note
• Management of unlimited notes against accounts
• Linking of transactions to actioned notes
• Automated reminders and statements
• Increased contact capability for dispute escalation

By delivering comprehensive, relevant, real-time customer information to the desktop, combined with proactive collection techniques, high debtor days can be banished to the past. Tighter control of debtor information and your collection processes means improved control of your business.