Each relationship we establish is unique, reflecting our partner's objectives and needs.

We expect a high level of commitment and high standard of business practice, and in return, offer commitment, support and resources, enabling our partners to quickly deliver the solutions and service our customers expect.

Channel Partner

• Invest in the development of the SunSystems business
• Develop an annual business and marketing plan
• Commit a dedicated team to the sales, support and services of SunSystems
• Undertake comprehensive product and sales training program
• Effective marketing of the SunSystems solution
• Prompt lead management
• Responsible selling and collaboration with our other partners
• Maintain product skills and expertise
• Maintain customer satisfaction
• Work to achieve annual sales and service level targets
• Provide first line support for SunSystems products

SunSystems

• Dedicated account management team
• Provide sales support in the form of participation, presales assistance, reference sites
• Provide marketing support in the form of collateral, guidelines, PR, exhibition staffing
• Provide comprehensive product and skills training to ensure the consistency and quality of services
• Provide a quality second line support service
• Prompt lead, order, enquiry and support call management
• Income opportunities: - we offer a significant margin on software license and support and substantial services opportunities

Channel Partner Criteria

Apply to become a Channel Partner