MICROS-Fidelio Financials powered by SunSystems highlighted at major hotel exhibition

MICROS-Fidelio Financials powered by SunSystems was exhibited for the first time in the UK at the HOSTEC 2022 exhibition. The revolutionary financial management system for major hotels, restaurants and other hospitality organisations was one of the highlights of the show.

The hotel industry has become increasingly competitive and hoteliers face many challenges if they are to stay ahead of their rivals. Their ability to access and generate accurate and up-to-date financial information is vital. Real-time key performance indicators are readily accessible through MICROS-Fidelio Financials, such as occupancy rates, total average room rates and outlet revenue performance can be provided instantly, on demand or proactively, at user-defined frequencies.

Integrated to the MICROS-Fidelio range of front-office solutions, MICROS-Fidelio Financials powered by SunSystems provides a strong back-office financial solution for global hoteliers.

MICROS-Fidelio is world-leader in providing fully integrated property management systems, central reservations and customer information solutions. SunSystems is a leading financial and business management software solution aimed at international and domestic organisations. Products from both companies are multi-language, multi-currency and used in virtually all countries of the world.

Over 16,000 MICROS-Fidelio customer and property management systems are installed worldwide covering many of the leading hotels and hotel chains, which recognise the solutions for their ease-of-use. The unison with SunSystems, which has extensive hotel and hospitality experience, provides customers with one of the world's best-selling and most functional software solutions, offering platform independence, a flexible structure and superior integration.

Paul Coleman, CEO of Systems Union, author of SunSystems, said: "MICROS-Fidelio Financials powered by SunSystems will provide customers with a solution that empowers them to make better decisions. Through real-time, on-line reporting, managers can make judgments based upon KPIs that use the latest information rather than data that is several days old. Since the hospitality sector is an industry drive by customer service, this ability is significant."

One of the key issues facing hotels is the global nature of central reservations for bookings. This can require different languages, many currencies and real-time communication of bookings from reservation service to individual hotel. This demands a reliable and capable system that ensures accuracy, efficiency and profitability, while managing and improving customer relationships and reputation.

Tom Giannopoulos, CEO of MICROS Systems, said: "Under the global distribution agreement, the sales teams of MICROS-Fidelio and SunSystems will work as one. There is considerable experience, expertise and knowledge within the two organizations and, together, we will be the leading force, worldwide, in the provision of management systems to the hospitality sector."

MICROS-Fidelio is a subsidiary of MICROS Systems Inc of Columbia USA, which is quoted on the NASDAQ. The company is the world's leading developer of enterprise applications serving the hospitality industry exclusively. It has installed 120,000+ systems in 130 countries. The company has 27 direct and subsidiary offices in North America, and 41 direct and subsidiary offices internationally.