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Chase Park Plaza Deploying MICROS-Fidelio Financials
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Solution selected for sophisticated reporting capabilities

MIAMI, FL – Monday, October 20, 2003: Systems Union Inc. and MICROS Systems, Inc. (NASDAQ: MCRS) today announced that the Chase Park Plaza in St Louis, MO has purchased a license to MICROS-Fidelio Financials, powered by SunSystems (MFF). The Chase Park Plaza purchased MFF based on the reporting strengths inherent in SunSystems (the core back-office technology within MFF), and for its hospitality specific financial accounting functionality.

MFF is a revolutionary new financial management system for hotels, restaurants and other hospitality organizations. The solution combines the back-of-house strengths of SunSystems, a global financial and business management solution from Systems Union, and the benefits and functionality of MICROS-Fidelio property management systems, the world’s leading front-of-house solution from MICROS Systems, Inc.

“From a CFOs perspective, there are a number of advantages to using MFF as our core financial application,” explains David Sutton, CFO, Chase Park Plaza Hotel. “The primary advantage is derived through SunSystems’ highly advanced reporting capabilities. We’ve determined that this feature of MFF alone will dramatically improve the efficiency with which we produce (and review) our monthly results. This technology, coupled with the strong track record of MICROS and SunSystems in the hospitality market, makes selecting MFF an easy decision. At the end of the day, with MFF in place, we anticipate substantial efficiency gains.”

In the mid-1990s, the Chase Park Plaza re-opened its doors after completing a $105 million dollar renovation. At first, the legendary building was marketed and sold as long-term rental and/or lease residences. For this reason, the Chase Park Plaza’s management team deployed a smaller real estate focused back office solution. However, in recent years, the Chase Park Plaza’s management team has repositioned this 18th Century landmark as one of America’s most prestigious hotels.

Today, more than 50% of the rooms allocated for long-term lease and rent have been re-converted to luxurious guest suites. What’s more, the management team has also added a significant number of food and beverage operations, convention and banquet facilities, and a five-screen cinema.

This strong, renewed focus on hotel operations and hospitality business is the primary reason the Chase Park Plaza’s finance team concluded that a more efficient and effective back-office solution was needed to improve overall efficiency and data reporting accuracy.

“The back office solution we had originally implemented was effective, but we needed a package that was streamlined to manage our growing hospitality focus. This was a huge priority for us,” adds Sutton. “I have worked with SunSystems in the hospitality sector in the past and its reporting and financial accounting capabilities for the hospitality sector are among the best in the industry. Add to this, the partnership between SunSystems and MICROS, and it’s easy to see why MFF will be a strong asset to the Chase Park Plaza.”

“The Chase Park Plaza is a fine example of how hoteliers can benefit from the MFF solution,” says Andrew Turton, Global Solutions Director, Hospitality, SunSystems. “It’s designed to enhanced a hotelier’s operations by seamlessly extracting and reporting on critical data, based on any range or criteria. The bottom line is a fast, efficient and more profitable business.”

About the Chase Park Plaza (

The legendary Chase Park Plaza Hotel is a contemporary blend of distinctive charm and upscale sophistication, rising in stately grandeur above the vibrant artistic hub of St. Louis. With its recent $105,000,000 renovation, the Chase Park Plaza now encompasses over one million square feet of unique and luxurious guest suites, five fabulous restaurants, impeccable banquet and meeting facilities, a five-screen cinema and an indescribable array of lavish indulgences.

About SunSystems Americas (

SunSystems is the core product range of the Systems Union Group, which is quoted on the Alternative Investment Market (AIM) of the London Stock Exchange. The company is one of the largest business software houses in the world, with 20 offices worldwide and some 200 Channel Partners in 76 countries.

Products within the SunSystems range are available in 30 languages with over 18,000 customer sites, and 250,000 customer seats in some 194 countries. The software solutions are used extensively by multinationals, whose offices worldwide require an international product with global support infrastructure.

About Systems Union Inc. (

Established in 1981, Systems Union Inc. provides business needs assessment, integrated products, implementation services and training to an international clientele. It is part of Systems Union Holdings Ltd., which has 20 offices and 650 employees worldwide, with primary corporate offices outside London, England and North American Headquarters in Miami, FL. Systems Union has over 200 channel partners in 76 countries and annualized revenue in excess of $110 million.  For more information, visit

About MICROS Systems, Inc. (

MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 140,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 15,000 hotels worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.








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