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KNOWLEDGEBASE









Financials    Order Fulfillment    Professional Services Automation   
Analytics    Collaborative Commerce    Debtor Management   
Order Fulfillment Key features of Sales Order Management

Sales Order Entry
  • Quotation system quotes can be converted to orders.
  • Inventory balance update with sales orders and credit notes.
  • Unlimited number of sales order types.
  • Standard, scheduled, blanket/contract and back-to-back orders.
  • Scheduled invoice payments based on payment rules.
Sales Order Processing
  • Various stages can be sequenced or eliminated to match business needs.
  • User-defined views with extensive drill-paths to information.
  • Easy access to sales procedures.
Customer Management
  • Flexible system for maintaining wide range of customer details.
  • Multiple addresses per customer, each with definable characteristics ex. minimum sales order value or default dispatch warehouse.
Pricing Management
  • Sophisticated pricing capabilities for structured price bands.
  • Price book hierarchy of up to 10 levels for complex requirements.
  • User-updateable selling prices.
  • Call off statements for blanket orders.
Credit Management
  • Review and action processes for orders on credit hold.
  • Monitoring report for patterns of credit usage.
  • Automated credit-limit warning.
  • Payment monitoring to highlight change in patterns.
Reporting on Sales
  • Customer Listing, Order Status Listing, Sales Listing.
  • Sales analysis based on item, location, address and analysis codes.
  • User-defined reports on quotations, orders, credit notes, invoices, etc.
  • Margin analysis based on costs captured at order entry.
  • Quotation analysis
  • Performance reports for deliveries, quantities and pricing.
Integration
  • Sales orders can be imported from other systems using XML.
  • Sales transactions can be exported to allow manipulation. Integrated processing allows orders to be mapped to the ledger.






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